Lecture Note
Organization Behavior
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University:
North Seattle College -
Course:
PTE 310 | Managing the Learning Environment Academic year:
2023
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Views:
26
Pages:
53
Author:
WillAnd88
II Semester
Organisational Behaviour
Syllabus
1)
Introduction to organizational behaviour
Definition, Assumptions, significance of OB
Characteristics of OB
Individual behaviour and Group behaviour
Factors affecting behaviour
Formal & Informal group. Stage of group formation
2)
Attitudes, Emotions, Personality, Perception
Main Components of Attitude, Major jobs Attitude
Meaning of emotions & moods, sources of
Personality & its importance
Definition of Perception & factors influencing Perception
3)
Motivation
Meaning, importance
Theories - Maslow, Herzberg, McGreger. & Theory of McClelland's theory.
4)
Leadership
Meaning, importance of Leader, Qualities of Good leader.
Theories of leadership, leadership styles
5)
Decision Making
Concept, importance, Process.
Types of decision.
Decision Making Models
Classical decision
Behavioral decision
Systematic & Intuitive Thinking
Introduction to
Organisational Behaviour
Date: 23/02/22
Organisation:
An organisation is a collection of two or more people who work together to achieve predetermined and agreed goals.
Behaviour:
The actions or reactions of a person or animal in response to external stimuli.
Organisational Behaviour:
It is the systematic study of the actions & attitudes that people exhibit in & express.
What Organisational behaviours covers :-
1) Individual behaviour:
Attitudes, Personality, Perception, learning, motivation (Micro level...)
2) Group behaviour:
Norms, Roles, Teambuilding, leadership, Conflict, Group Dynamic. Individuals in a group setting believe differently from individuals acting alone
3) Organisational Structure or Behaviour:
Organisation hierarchy system, Culture, Organisational analyse. (Macro level) Organisation Behaviour is the field of study invert the behaviour of individual group, organisational structure.
Date: 15/03/22
1) Psychological Factors:
1) Personality:
It is not determined by physical appearance alone. The Physical Characteristics get noticed only if accompanied by certain intellectual qualities. Light Communication, Reasoning power, leadership.
2) Perception:
It is an intellectual process of transforming sensoring stimuli into meaningful information. It is the process of interpreting what we see, what we hear, what we think in our mind.
3) Attitude:
In the context of one place, attitude is the feeling of an employee about his job and related factors. Employees with positive attitude like his job where with negative attitude. insincere in their work.
4) Values:
The Values of a person indicate what is good & what is bad to him. The values of individuals influences his behaviour.
5) Learning:
It is the process of bringing the permanent change in an individual behaviour.
Group behavior
Date: 16/03/22
Definition:
"Group can be defined as two or more interacting & interdependent individuals, who come together to achieve particular objective."
A group behaviour can be stated as a course of action a group takes as a family.
Two types of groups:
1) Formal group:
These are the type of group, created by the organisation & have designated work assignment & tasks. The behaviour of such group is directed towards achieving organisational goals.
2) Informal groups:
These groups are formed with friendship & common interest.
Functions of groups:
Working on a Complex & interdependent Task.
Generating new ideas or Creative Solutions.
Facilitates the implementation of Complete decision.
Determinant of group behaviour
[A diagram shows four main determinants branching down: Group Structure, Group Process, Group Member Resources, and External Condition. Further branches are listed below "Group Structure" and "External Condition".]
Group Structure:
Interpersonal Compatibilities
Role
Group size
Leadership
External Condition:
Authority Structure
Reward system
Organizational resources
Physical work setting
Technology
Group Structure:
The structure of group shapes the behaviour of the members. Group structure includes first interpersonal compatibility.
Interpersonal Compatibility:
Interpersonal Compatibilities generally express in feelings of inclusion (Addition) affection. Personal incompatibility can be experienced through domination of the few members and with drawn member. Incompatibility weakens performance.
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