Organizational Behavior Case Study: Incentive Plan Rollout

ORGANIZATIONAL BEHAVIOR: CASE STUDY ON HOW TO HANDLE THE ROLLOUT OF THE INCENTIVE PLAN (SKYBLUE AIRLINE) ue Ai r l i ne,i nt r oduci ng i ncent i v e pl an t or ewar d As a managerofSkyBl empl oy eesi st ohel pempl oy eeschangej obbehavi ort hatcoul daffectj ob per f or mance.I ti st hewayt omot i vat eempl oy eesatSky Bl ueAi r l i net owor k bet t erandf ast er ,andgobey ondt hei rr egul arj obdut i es .Thi si nc ent i v epl an c oul d addr es s cer t ai ni s sues l i k e mi s handl ed baggage and ont i me depar t ur es . r st ,empl oy ees wi l lr es i stand t he manager wi l lr ecei v e Though atfi s k ept i c i sm aboutt her ol l outoft hepl an,i ti sv i t alf ort hemanagert oexpl ai n t ohi st eam t hatt hei ncent i v epl ansar enott hes ameasempl oy eebenefi t s . I ti sdi ffer entofv al ue.I ti st het as koft hemanagert oexpl ai nt ohi st eam t hat t he pr ogr am was des i gned t o mot i v at e and get empl oy ees t o acc ompl i s hgoal sandk eept hem ont her i ghtt r ac k .Pl easet ak enot et hata goodi ncent i v epl ancanhel pempl oy eesatSky Bl ueAi r l i neappr eci at et hat t hey hav ec ont r ol ov er maki ng t hei rj ob per f or mance bet t er , av oi d s handl i ngofbaggageandt ak econt r olofont i medepar t ur ei s s ues .Wi t h mi i ncent i v epl ans ,i tmot i v at est het eam t owor khar dandacc ompl i s hgoal s . A goodwayt oi mpl ementt hei ncent i v epl ani st odefi nei t ss c hemeand el op an ex c i t i ng pr omot i onalcampai gn f ort he l aunch ofempl oy ee dev i ncent i v epr ogr am,al s oex pl ai nt heobj ect i v esandr ewar dss y s t em f ort hei r uc ces s .Once empl oy ees ofSk yBl ue Ai r l i ne ar es hown how t heycan s mak e a di ffer enc e,t hey wi l ldo i t .Mor eov er ,when i mpl ement i ng t he i ncent i v epl an,i ti si mpor t antt oc ommuni c at eof t enwi t hy ourempl oy ees , mak et hem f eelt hatt heyar es peci alandl ett het eamsk now t hei rcur r ent s t andi ngi nt hei ncent i v epr ogr am. Pl eas ec ons i der t hati ncent i v es do notal way s hav et o be monet ar y r ewar ds ,t her ear edi ffer entk i ndsofi ncent i v esy oucanc omeupwi t ht hat wi l lgety ourt eam ex ci t edandmot i v at ed.Ex ampl esoft hes ei nc ent i v est hat c oul dspar kl ev el ofper f or manc ear et hef ol l owi ng;  Publ i cr ecogni t i onandpr ai se-t hi swi l lr es ul tt oempl oy eewel l bei ng, empl oy eemot i v at i onandr et ent i on.  Fl exi bi l i t yatwor k-t hi swi l l pr ov i dehi ghl ev el oft r us tandf ai t hi ny our empl oy ee' sc apabi l i t yt ogett hej obdoner emot el y . ar yi ncent i v esi nc l ude; Monet  Payr ai s e-t hes ear et hemos toffer edt oempl oy eeswhohav ewor k ed hef or m ofannuals al ar y i nacons i der abl el ongerper i odoft i me,i nt i nc r ementt ol oy alwor k er s .  Bonus es-anot herf or m ofmonet ar yi nc ent i v eandwi l l begi v eny ear l y i s t masbonus est ol ongs er v i ngempl oy ees ,i ti sawayof s uc hasChr r ewar di ngl oy al t yt ot hec ompany . Onafi nalnot e,havi ngagoodi ncent i v epl anwi l ll eadt oachi ev i ngl ong l i ngoutt he t er m goal sofSk yBl ueAi r l i ne,ormay bet os ur passgoal s ,r ol pl ani sl i k eput t i ngt hec ompanyi nabet t erpl acet ogobey ondt her et ur nof eesofSkyBl ue.I naddi t i on, i nv est mentandac hi ev eawel l mot i v at edempl oy i tal s oi mpr ov eempl oy eeper f or manceandc hangeempl oy ee' sj obbehav i or e.Rol l i ng outi ncent i v e pl an wor k st o t hatc oul dr eal l yaffectper f or manc mot i v at eempl oy eest owor kbet t erandf ast er ,andatt hes amet i meac hi ev e c ompany ' sgoal .