Digital Technologies for Business Answer Key

1 1.) IT is making our world ______ and _______ the competitive playing field. A. larger; shrinking B. smaller; shrinking C. smaller; leveling D. larger; leveling Answer: C. smaller; leveling 2.) The _____ is the highest-ranking IS manager, responsible for all ______ planning in the organization. A. CIO; operational B. CIO; strategic C. IS Director; operational D. IS Director; strategic Answer: B. CIO; strategic 3.) Which of the following is a consultative function of the MIS department? A. Managing systems development and systems project management B. Infrastructure planning, development, and control C. Providing technical services D. Educating the non-MIS managers about IT Answer: D. Educating the non-MIS managers about IT 4.) Which of the following is a traditional function of the MIS department? A. Partnering with business-unit executives B. Managing outsourcing C. Managing computer operations, including the computer center D. Creating business alliances with business partners Answer: C. Managing computer operations, including the computer center 5.) ________ refer(s) to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but not organized to convey any specific meaning. A. Knowledge B. Data items C. Wisdom D. Information Answer: B. Data items 6.) _____ are/is organized so that they have meaning and value to the recipient. A. Information B. Knowledge C. Data items D. Wisdom Answer: A. Information 7.) ______ is a program or collection of programs that enable the hardware to process data. A. A database B. A network C. Software D. A procedure Answer: C. Software 8.) Which of the following is NOT a problem associated with IT? A. Fewer managerial positions 1 2 B. Job stress C. Carpal tunnel syndrome D. Lower pay Answer: D. Lower pay 9.) Which of the following is TRUE of current drones? A. They handle unfamiliar situations well. B. They are extremely helpful in dangerous environments. C. They make decisions by themselves. D. They interact with people. Answer: B. They are extremely helpful in dangerous environments. 10.) Which of the following is NOT a major improvement in healthcare delivery brought on by IT? A. Monitoring critically ill patients more accurately. B. Streamlining the process of researching and developing new drugs. C. Replacing doctors with machines for simpler diagnoses like colds. D. Making better and faster diagnoses. Answer: C. Replacing doctors with machines for simpler diagnoses like colds. 11.) Which of the following is NOT a societal pressure? A. Terrorism B. Ethical issues C. Powerful customers D. government regulation Answer: C. Powerful customers 12.) Green IT is a type of ______ pressure. A. market B. technology C. economic D. societal Answer: D. societal 13.) The amount of information on the internet _______ approximately every year. A. doubles B. quadruples C. stays about the same D. triples Answer: A. doubles 14.) BYOD is a phenomenon associates with _______ pressures. A. technology B. global C. market D. societal Answer: A. technology 15.) Which of the following is a disadvantage of BYOD? A. Satisfaction B. Security C. Cost D. Productivity 2 3 Answer: B. Security 16.) Which of the following is NOT a market pressure? A. The changing nature of the workforce B. Globalization C. Information overload D. Powerful customers Answer: C. Information overload 17.) Labor costs are ______ in developed countries, IT has made it _______ to move operations to countries with low labor costs. A. lower; easier B. higher; easier C. lower; harder D. higher; harder Answer: B. higher; easier 18.) Globalization _______ competition. A. has no effect on B. is decreasing C. has nothing to do with D. is increasing Answer: D. is increasing 19.) Entry barriers impact the _________ in Porter's competitive forces model. A. Threat of entry of new competitors B. Bargaining power of suppliers C. Bargaining power of customers D. Threat of substitute products or services. E. Rivalry among existing firms in the industry. Answer: A. Threat of entry of new competitors 20.) Information-based industries experience the greatest threat from the ______ in Porter's competitive forces model. A. Bargaining power of customers B. Bargaining power of suppliers C. Threat of substitute products or services. D. Threat of entry of new competitors E. Rivalry among existing firms in the industry Answer: C. Threat of substitute products or services. 21.) You want to open your own restaurant. You know you will be able to purchase foods from many different distributors. You have evaluated the ______ in Porter's competitive forces model. A. Threat of entry of new competitors B. C. D. E. Bargaining power of suppliers Threat of substitute products or services. Bargaining power of customers Rivalry among existing firms in the industry Answer: B. Bargaining power of suppliers 22.) In your industry, the businesses compete essentially on price. This is an example of the _____ in Porter's competitive forces model. A. Bargaining power of suppliers B. Threat of substitute products or services 3 4 C. Threat of entry of new competitors D. Bargaining power of customers E. Rivalry among existing firms in the industry Answer: E. Rivalry among existing firms in the industry 23.) Loyalty programs reduce ________. A. substitute products. B. supplier power. C. entry barriers. D. buyer power. Answer: D. buyer power. 24.) For most businesses, _________ is a support activity according to Porter's value chain model. A. Logistics B. Customer Service C. Operations D. IT Answer: D. IT 25.) For most businesses, ________ is a primary activity according to Porter's value chain model. A. IT B. Marketing C. Procurement D. HR Answer: B. Marketing 26.) The state of Washington is using ______ to reduce Medicaid costs. A. an ERP system B. a CRM system C. a Database D. Virtual Reality Answer: C. a Database 27.) 20 percent of all ER visits paid for by Medicaid are____________. A. not necessary. B. attributed to patients going to the ER more than 4 times a year. C. for common issues like the flu, headaches, and colds. D. the result of doctors misdiagnosing patients. Answer: B. attributed to patients going to the ER more than 4 times a year. 28.) Of the following countries, which one has the most expensive but most used mobile data? A. US B. Africa C. India D. Brazil Answer: A. US 29.) _________ is an entry point to the mobile Web that allows marketers to send ads to mobile users around the word at no cost to the user. A. Google B. Facebook C. Jana 4 5 D. Hadoop Answer: C. Jana 30.) Which of the following is NOT a reason managing data is difficult? A. Media degrades or gets replaced over time. B. It is difficult to comply with federal regulations. C. Data are generated from multiple sources. D. Data is usually structured but hard to identify. Answer: D. Data is usually structures but hard to identify. 31.) Sarbanes-Oxley holds ______ personally responsible for __________ disclosures. A. CFOs; financial B. CIOs; IT C. CIOs; financial D. CFOs; IT Answer: A. CFOs; financial 32.) One strategy for implementing _________ is _________. A. data governance; business-IT alignment. B. master data management; data governance. C. master data management; business-IT alignment. D. data governance; master data management. Answer: D. data governance; master data management. 33.) ___________ data are applied to multiple transactions and are used to categorize, aggregate, and evaluate the _______ data. A. transaction; master B. master; transaction C. master; summary D. transaction; summary Answer: B. master; transaction 34.) A data file is a collection of logically related ________. A. Fields. B. Tables. C. Characters. D. Records. Answer: D. Records. 35.) Database systems minimize data ________. A. cost. B. security. C. isolation. D. independence. Answer: C. isolation. 36.) A ______ is the smallest unit of data in the hierarchy of data for a computer-based file. A. Byte B. Field C. Character D. Bit Answer: D. Bit 5 6 37.) Your phone number is an example of a ______. A. Record. B. Field. C. Character. D. Byte. Answer: B. Field. 38.) _______ is a set of programs that provide users with tools to create and manage a database. A. Master data management B. An ERP C. A DBMS D. Data governance Answer: C. A DBMS 39.) Microsoft _______ is a popular example of a relational database. A. Excel B. Word C. Office D. Access Answer: D. Access 40.) Big Data is about ______. A. predictions. B. history. C. size. D. complexity. Answer: A. predictions. 41.) Which wireline communication has the highest security? A. Twisted-pair wire B. Coaxial cable C. Fiber-optic cable D. All of these options Answer: C. Fiber-optic cable 42.) Which transmission technology utilities existing telephone lines? A. T-carrier systems B. DSL C. SONET D. ATM Answer: B. DSL 43.) Which of the following is not a basic function of Transmission Control Protocol? A. Managing the movements of packets between computers B. Analyzing the packets for size C. Acknowledging that packets have been transferred D. Sequencing the transfer of packets Answer: B. Analyzing the packets for size 44.) File sharing is a type of peer-to-peer processing. 6 7 True or False? Answer: True 45.) The Internet is managed by a central agency which bears all the cost and responsibility. True or False? Answer: False 46.) Which of the following statements accurately summarizes the relationship between client/server processing and peer-to-peer processing? A. Client/server processing is a type of peer-to-peer processing in which servers provide computing services for user PCs called clients B. Peer-to-peer processing is a type of client/server processing in which each computer acts as both a server and a client. C. None of these options D. Peer-to-peer processing involves thin clients with no local storage, whereas client/server processing involves fat clients with abundant local storage. Answer: B. Peer-to-peer processing is a type of client/server processing in which each computer acts as both a server and a client. 47.) An extranet connects parts of the entrants of various organizations. True or False? Answer: True 48.) Internet service providers connect to one another through: A. affinity portals B. file servers C. wide area networks D. network access points Answer: D. network access points 49.) Internet Protocol (IP) addresses using IPv4 consist of 128 bits. True or False? Answer: False 50.) The World Wide Web: A. requires the user to specify a URL to access Web sites. B. all of these options. C. uses the internet's transport functions to communicate information. D. uses GUIs to navigate. Answer: B. all fo these options. 51.) Domain names are read from _____ to ______. A. bottom; top. B. left; right. C. top; bottom. D. right; left. Answer: D. right; left. 52.) A search engine maintains an index of billions of Web pages which is used to find pages that match a set of user-specified 7 8 keywords. True or False? Answer: True 53.) Which of the following is a type of chat program? A. Web based B. None of these options C. Cable based D. Telephone based Answer: A. Web based 54.) If a group of members are working in different locations, they constitute a virtual group. True or False? Answer: True 55.) Using human observers or vessel-monitoring systems are cheaper to implement than using GPS in large commercial fishing boats to certify that the boats are not straying to protected areas. True or False? Answer: False 56.) ______ are computer-based information systems that combine models and data in an attempt to solve semistructured and some unstructured problems with extensive user involvement. A. Functional area information systems B. Decision support systems C. Group decision support systems D. Expert systems Answer: C. Group decision support systems 57.) _____ refers to the process of searching for valuable business information in a large database, data warehouse, or data mart. A. Data mining B. Geographic information system C. Prescriptive analytics D. Data warehousing Answer: A. Data mining 58.) Decision support systems are: A. all of these options. B. systems that usually utilize quantitive models. C. systems that support managers at all organizational levels. D. systems that are adaptable to changing conditions. Answer: A. All of these options. 59.) ____ is the study of the impact that changes in one or more variables of a decision-making model have on other variables. A. Sensitivity analysis B. Goal-seeking analysis C. Statistical analysis D. What-if analysis 8 9 Answer: A. Sensitivity analysis 60.) ____ is the study of the impact of a change in the assumptions (input data) on the proposed solution. A. What-if analysis B. Sensitivity analysis C. Statistical analysis D. Goal-seeking analysis Answer: A. What-if analysis 61.) Which of the following is NOT a characteristic of decision support systems? A. They all support managers. B. They are relatively difficult to use and construct. C. They are adaptable to changing conditions. D. They support all phases of a decision-making process. Answer: B. They are relatively difficult to use and construct. 62.) ______ uses data visualization technologies to analyze and display data in the form of digital maps for planning and decision-making purposes. A. Global positioning system B.Decision support system C. Transaction processing system D. Geographical information system Answer: D. Geographical information system 63.) Which capability of digital dashboards enables users to go into greater detail? A. Status access B. Drill down C. Trend analysis D. Key performance indicators Answer: Drill down 64.) Which capability of digital dashboard enables users to have reports that highlight deviations larger than certain thresholds? A. Status access B. Drill down C. Key performance indicators D. Exception reporting Answer: D. Exception reporting 65.) Which of the following statements is NOT true of dashboards? A. They are supported by graphics. B. They are user friendly. C. They enable managers to examine exception reports. D. They evolved from geographic information systems. Answer: D. They evolved from geographic information systems. 66.) Today, professional sports teams are utilizing analytics to provide data-driven judgements. True or False? Answer: True 67.) United Parcel Service's on-road integrated Optimization and Navigation(ORION) system reorganizes the driver's routes based 9 10 on today's customers, today's needs, and today's packages, and it designs deliveries in a very specific, optimized order. True or False? Answer: True 68.) Business analytic systems provide actionable business results that decision makers can act on in a timely fashion. True or False? Answer: True 69.) Early information systems mainly supported the information roles of managers. True or False? Answer: True 70.) Organizations using business analytics should ensure that their data mart turns into a "data silo". True or False? Answer: False 71.) Technology is disrupting profitable services that hotels previously provided to their guests. Which of the following is NOT an example of one of these services? A. Showering services B. Laundry pick-up C. Internet access D. Premium television Answer: A. Showering services 72.) The ______ approach states that an ethical action is the one that provides the most good or does the least harm. A. common good B. rights C. fairness D. utilitarian Answer: D. utilitarian