Project Management Unit 4 Challenges 1 & 2

Project Management Unit 4 Challenges 1 & 2 To get a project closed, Selena reviewed the project checklist and realized while it seemed the project was changing a lot, the only real deliverable left was the customized training manual and class. She determined the project was ready to close. Based on the current situation of Selena’s project, select the next two steps below that she will perform in the closing process. • a.) Gain approval, then complete Lessons Learned. • b.) Close out any contracts, then complete Lessons Learned. • c.) Complete required documentation according to governance, then gain approval. • d.) Close out any contracts, then complete required documentation according to governance Anna reviewed the project checklist and realized all contracts and change requests were complete and the plan for the outstanding issues was in place. She determined the project was ready to close since it would benefit the business once implemented. Based on the current situation of Anna's project, select the two steps below that she has completed in the closing process. • a.) Determined the project was ready to close, then closed out all related contracts. • b.) Closed out all related contracts, then completed necessary documentation based on governance. • c.) Determined the project was ready to close, then met with the project sponsor to obtain project approval. • d.) Completed necessary documentation based on governance, then met with the project sponsor to obtain project approval. Anna reviewed the project checklist and realized all contracts and change requests were complete and the plan for the outstanding issues was in place. She determined the project was ready to close since it would benefit the business once implemented. Based on the current situation of Anna's project, select the two steps below that she has completed in the closing process. • a.) Determined the project was ready to close, then closed out all related contracts. • b.) Closed out all related contracts, then completed necessary documentation based on governance. • c.) Determined the project was ready to close, then met with the project sponsor to obtain project approval. • d.) Completed necessary documentation based on governance, then met with the project sponsor to obtain project approval. Mark determined the project he had been working on for two months was ready to close since all of the contracts were completed. Based on the current situation of Mark's project, select the next two steps below that he will perform in the closing process. • a.) Refer to governance to determine the documentation left to complete, then obtain feedback to compile lessons learned. • b.) Obtain feedback to compile lessons learned, then meet with the person responsible for taking ownership. • c.) Refer to governance to determine the documentation left to complete, then meet with the project sponsor to gain project approval. • d.) Meet with the project sponsor to gain project approval, then meet with the person responsible for taking ownership. During a project closing, problems with readiness or impact are evaluated. Which of the following project issues below is an issue with readiness? • a.) Some citizens are upset that historic buildings were demolished to build the new green space. • b.) Picnic tables for the pavilions need to be delivered and installed. • c.) Some stakeholders feel having a playground in the park is dangerous. • d.) Local groups thought the park would include a shelter that could be reserved for events. During a project closing, problems with readiness or impact are evaluated. Which of the following project issues below is an issue with impact? • a.) Some stakeholders feel the play areas for the park are not fun for children. • b.) Fencing around the holding pond is 4 ft. tall, but the local ordinance requires a height of 5 ft. • c.) Park benches for the park need to be delivered and installed. • d.) The plumbing fixtures in the bathrooms need to be connected to the plumbing system. During a project closing, problems with readiness or impact are evaluated. Which of the following project issues below is an issue with impact? • a.) The walking trails in the park were gravel, yet many local people prefer well-groomed, paved trails. • b.) State law changed to require 12 in. of material under a playground; there is only 10 in. provided. • c.) The pump for the fountain in the main water feature is on backorder. • d.) The lights in the park shelter need to be connected to the electrical system. An artist was commissioned to create original statues and art pieces for display at different points of the walking trails at the local park. The artist planned on creating some controversial pieces and Carson, the project manager, would need more time to work with him on agreeing to new artistic designs. Which of the following descriptions corresponds with the "Close and Deliver As Is" path? • a.) Carson decides to give the artist two more months to finish the pieces. He moves the green space opening date to accommodate the artist. • b.) Carson decides to close the project and not continue in any way. • c.) Carson decides to close the current project. He scopes the deliverables related to the artist in a separate scope document. • d.) Carson decides to close the current project. The green space will open on time without any art installations. Carol and her team worked for six months on a new customer loyalty program for City Perk, a franchise of coffee shops. Each member would be given a card and corresponding member number to earn Perk Points. The card is a crucial part of the project and Carol has noticed a misspelling on the card. Which of the following descriptions corresponds with the "Extend the Project" path? • a.) Carol decides to delay implementation by two weeks to ensure the Perk Points card meet all requirements. • b.) Carol decides to close the project and the card will be given to customers even with the spelling error. • c.) Carol decides to utilize the Perk Points cards immediately and address the spelling error over time. • d.) Carol decides that the Perk Points card is not up to the expected standards and the spelling error cannot easily be fixed. Daniel is the project manager for a new project with CV Nursery. His team is in charge of installing a new computerized sales and inventory system to help run their business. However, the CV Nursery bookkeeper also wanted a training manual customized to the system created. Which of the following descriptions corresponds with the "Close and Start a New Project" path? • a.) Daniel closes the current project. He documented the training manual issue in order to avoid delaying the completion and installing of the computerized system. • b.) Daniel obtains approval to add three weeks to the schedule for completion of the training manual. He rescheduled the completion date for the computerized system project. • c.) Daniel closes the current project. He made budget and schedule estimates for a project to create a customized training manual. • d.) Daniel closes the project. He will not implement the deliverables for the training manual. To prepare for the approval meeting, Luke will complete the final report for the project so that every document is in compliance with the project __________. • a.) scope • b.) governance • c.) planning • d.) sponsor Kendall must explain the __________ in the project schedule, caused by the additional four days that were needed to make updates to the project deliverables. • a.) gap • b.) baseline • c.) overrun • d.) transfer Gus, a project manager, had consistently monitored the schedule __________ throughout Phase Three of the project and should use this information, along with a four-day change in the schedule, to prepare the final reports needed to close the project. • a.) baseline • b.) reports • c.) impact • d.) risks Which of the following criteria needs to be met before a project manager can arrange the project approval meeting? • a.) The lessons learned from the project have been written. • b.) The original budget and schedule have been warehoused. • c.) The schedule has been updated to include any schedule variance. • d.) Project deliverables have been transferred to operations. Select the item below that needs to be done prior to scheduling the project approval meeting. • a.) A deliverable has a quality issue. • b.) Project documentation has been warehoused. • c.) The budget shows the comparison of actuals to estimates. • d.) Team members have been released. Which of the following occurs during the project approval meeting? • a.) Lessons learned are shared with the project sponsor. • b.) Work needed to transition the project is reviewed. • c.) Team evaluations are submitted for approval. • d.) A formal approval meeting is required for all projects. Which of the following is an example of external resources that would be documented in the Lessons Learned? • a.) List the contractors that caused schedule delays during the green space project. • b.) Document the use of solar-powered lighting to reduce energy costs for the green space. • c.) Record the reasons why the artwork was not installed during the project. • d.) Describe the issues that can develop when the communication plan is not adhered to during the project. Which of the following is an example of a red flag that would be documented in the Lessons Learned? • a.) Analyzing the pros and cons of using different contractors • b.) Artistic differences with commissioned artist • c.) Deciding to open the green space as scheduled • d.) Using recycled materials in the playground areas Which of the following is an example of an innovative approach that would be documented in the Lessons Learned? • a.) Communicating with the project sponsor when issues arose during the project • b.) Verifying local park safety ordinances during the planning phase • c.) Selecting water-efÏcient plants to reduce the amount of irrigation required • d.) Noting the plant nursery used for this project should not be used in future projects How should the Lessons Learned from a project be communicated? • a.) Email the draft version to all project approvers. • b.) Make final changes to the document before delivering to the team. • c.) Share with the organization after it is viewed by key stakeholders. • d.) Distribute the final version on the project manager's preferred storage format. How should the Lessons Learned from a project be communicated? • a.) Determine key points at the project approval meeting. • b.) Email the final version to the project team but not the stakeholders. • c.) Discuss with the project sponsor and stakeholders before creating final version. • d.) Prepare an initial draft for team members to review. How should the Lessons Learned from a project be communicated? • a.) Send to all members of the organization at the same time. • b.) Share during a meeting with the project team. • c.) Discuss key points with the project sponsor and stakeholders. • d.) Send the initial draft as a memo to all employees of the organization. What is the primary purpose of warehousing the final project documentation? • a.) To achieve regulatory compliance • b.) To answer questions from stakeholders about the project closure • c.) To facilitate the transfer of ownership • d.) To allow other project managers to access past project information as needed Which of the following is NOT true of warehousing the final project documentation? • a.) Warehousing of project documentation may be done electronically. • b.) Warehousing project documentation is usually done before the final approval. • c.) Warehousing project documentation precedes the transfer of ownership. Which of the following considerations is NOT necessary for project warehousing? • a.) The project manager should redact all confidential information before warehousing. • b.) The project manager should adhere to the organization's file naming conventions. • c.) The project manager should ensure that the project is ready to close before warehousing. • d.) The project manager should determine if the project documentation should be filed electronically. What does the project manager need to keep in mind when transferring ownership of a project? • a.) Include the new owner of the project as soon as the deliverables are completed. • b.) Make a strong effort to communicate regularly with the person taking ownership. • c.) Work with the person taking ownership to implement the completed project. • d.) Select a person to transfer the project to during the closing process. What does the project manager do to prepare for and conduct the transfer? • a.) Identify what the person taking responsibility for the project knows about the project. • b.) Determine the deliverables that need to be completed. • c.) Assign the transfer process to one of the team members. • d.) Invite the stakeholders to the transfer meeting. Which of the following statements is true regarding the process of transferring ownership? • a.) A project should be transferred to an individual rather than a group of people. • b.) All project stakeholders usually attend the transfer meeting. • c.) The new project owner is usually identified after the transfer meeting. • d.) The project team should communicate with the new owner for at least a year following the transfer. Select the item below that a project manager must consider when conducting an individual evaluation of a team member. • a.) The individual evaluation is completed after the team is released. • b.) The individual evaluation usually documents only negative feedback. • c.) The individual evaluation usually includes general references to tasks completed. • d.) The individual evaluation should be delivered in person if possible. Which of the following expectation should be included in an evaluation of the project team? • a.) Achieve quality standards set for an activity. • b.) Meet expected participation levels in project meetings. • c.) Tested deliverable after implementation to check for any issues • d.) Complete assigned deliverable according to specifications. Which of the following expectation should be included in an evaluation of an individual team member? • a.) Managed potential risks from all parts of the project. • b.) Meet established deadlines. • c.) Keep project documentation up to date. • d.) Collaborate with one another. Which of the following is true regarding the celebration of project completion? • a.) It gives the project manager a time to share individual evaluations. • b.) It signals the ofÏcial closing and completion of a project. • c.) It provides an opportunity to share lessons learned. • d.) It is a required step within the closing process. What is the main benefit of celebrating project completion? • a.) The celebration gives the project manager an opportunity to acknowledge and commend everyone for their efforts. • b.) The celebration needs to happen before anyone can move forward onto other projects. • c.) The celebration gives the team members the opportunity to say goodbye to the project manager. • d.) The celebration is used to award bonuses to team members who performed in an outstanding manner. Which of the following is usually performed as part of the project completion celebration? • a.) Acknowledge the effort of the team. • b.) Release the team members. • c.) Express frustrations with the project. • d.) Evaluate the project budget. Which of the following documents lists the major activities and the sequence in which they must be completed in order to produce the deliverable? • a.) Business case • b.) Communication plan • c.) Resource plan • d.) Work breakdown structure If an individual is assigned a task during a project, they are now considered a member of the __________. • a.) project team • b.) project sponsor group • c.) business • d.) stakeholder group Which of the following is NOT an example of a project resource? • a.) The project team • b.) The project IT staff • c.) Computers • d.) Stakeholders Which of the following is an example of an event planning project? • a.) Updating software that helps schedule healthcare seminars • b.) Building a conference center for a hotel • c.) Creating an app that tracks people's birthdays • d.) Developing calendar software for a new smartphone Which of the following is an example of a research and development project? • a.) Updating spreadsheet software used by college professors • b.) Managing proposal development to fund an investigation into bee population decline • c.) Building a new wing on a hospital • d.) Developing software that tracks visits to a website Which of the following is an example of a product development project? • a.) Building a new interstate off-ramp • b.) Planning a new space mission to Mars • c.) Developing an electric motorcycle • d.) Creating video conferencing software Which of the following is a key activity found in Phase 3 of the project? • a.) Closed the project since the deliverables met all of the defined requirements. • b.) Made change requests to resolve the problems with the deliverable. • c.) Created a scope document and resource plan for the new rewards program. • d.) Began making budget and schedule estimates for the changed deliverable. Which of the following is a key activity found in Phase 1 of the project? • a.) Decided not to close the current project and instead worked to quickly resolve an identified issue and closely monitored the completion of this deliverable. • b.) Created a Work Breakdown Structure after scoping the new project. • c.) Gathered expectations for implementing a new feature on a deliverable to occur in six months. • d.) Closed the project since it was so close to being complete. Which of the following is a key activity found in Phase 2 of the project? • a.) Documented the requirements for the new feature on the deliverable. • b.) Began developing the schedule for the new project to handle a deliverable feature. • c.) Closed the current project as all of the project contracts had been finalized. • d.) Worked within the current project and obtained approval from the project sponsor to make changes to the deliverable design. Which of the following is an example of a project deliverable? • a.) The software will cost $65,000 to produce. • b.) The providers are interested in a new software solution that is userfriendly. • c.) Software that gives providers the ability to access patient records 24 hours a day, 7 days a week. • d.) The programmers have enough time to develop the software. A statement indicating that the project manager will use email to communicate with stakeholders at major project milestones will usually be found in which of the following documents? • a.) Project governance • b.) Project risks • c.) Project plan • d.) Project scope Which of the following activities is NOT a part of the project's Phase 1? • a.) Evaluating the project team's performance • b.) Listing deliverables • c.) Determining stakeholders' expectations • d.) Identification of the project manager Which of the following activities is NOT usually a part of Phase 3 of the project? • a.) Monitoring the work completion • b.) Managing the overall team performance • c.) Managing risks and any changes to the project • d.) Developing the project budget If an adjustment is made to a project, a ____________ would document a description of the adjustment, an impact statement, and an implementation plan. • a.) change request • b.) risk register • c.) communication plan • d.) sign-off request Which of the following is a meeting that is held at the beginning of Phase 3 to ensure that everyone understands the work involved? • a.) Project kick-off meeting • b.) Risk management meeting • c.) Project governance meeting • d.) Stakeholder expectation meeting Once a project is ready to close, what is the next step in the closing process? • a.) Gaining the sign-off of the project sponsor • b.) Updating the project budget • c.) Warehousing project information • d.) Closing all contracts used during the project Which of the following is included in the final documentation on project governance? • a.) Individual evaluations • b.) Budget comparisons • c.) Lessons learned • d.) Meeting notes Which of the following are NOT typically included as part of the project's warehoused documentation? • a.) The risk register • b.) Lessons learned • c.) Individual evaluations • d.) The project budget