If there was an option to choose exceptional I would have chosen it. Ms.Williams really put massive amount of effort in to complete my work. She took on board my feedback every time to improve the work. She has exceeded my expectations and has really gone over and beyond with my essay. I cant thank her enough but will certainly recommend her. This was my first experience and I learnt that making your essay the best needs to be done by providing clear instructions at the start regardless of anything.