LABORATORY MANAGEMENT • First Directional (Specimen Procurement) Problems • Case for Centralized Laboratories WORKFLOW AND LABORATORY DESIGN OUTLINE • Workflow and Laboratory Design o Workflow & Laboratory Design o Interface with Customers, Patients, and Other Users o Internal Work Processes of the Laboratory o Organizing and Budgeting a Project • WORKFLOW AND LABORATORY DESIGN • A medical technologist works in a laboratory. Medical laboratory work is composed of the technical activities that produce laboratory results for patient care and the management activities that support technical work. It is the job of a medical technologists to perform pre-analytic activities, analytic activities and post-analytic activities that transform a clinician’s order for a laboratory test or examination into the results used by the clinician to diagnose and treat patients. WORKFLOW & LABORATORY DESIGN • • • • • INTERNAL WORK PROCESSES OF THE LABORATORY • • Interface with customers, patients and other user Internal work process of the laboratory Organizing and budgeting a project Project design and construction Flexibility and Modulation Functional and Spatial Design o Space Allocation o Ergonomic Planning o Placement of Utilities o Traffic flow o Storage areas o Safety, Equipment and Design o Staff Facilities ORGANIZING AND BUDGETING A PROJECT • 2 Components of Physical and Structural Workflow and design o Interface with customers, patients, and other users o Internal process INTERFACE WITH CUSTOMERS, PATIENTS, AND OTHER USERS • • Intake or Requisition of specimens and request of service Return of information and results • 4 stages of workflow and laboratory design o Organization o Written narrative description o Budgeting o Graphical designs ORGANIZATION • • Project Design Team o Laboratorians o Construction Specialists Project Budgeting o Capital budget 1 WRITTEN NARRATIVE DESCRIPTION • • Project Design and Construction o Functional Narrative Document (FND) ▪ FND Content ▪ FND Preparation o Architectural and Engineering Documents ▪ Graphical depiction documents ▪ Working drawings and project manual Functional Narrative Document o FND Content ▪ Must provide specific detailed information about space, spatial relationships, utilities, lighting, ventilation and so on ▪ Can be organized by discipline or function o FND Preparation ▪ Spatial relationships- distance and physical structure between two or more areas that must closely interact for the work to be completed ▪ Techniques that demonstrates extent of interaction between each section or laboratory function • Bubble drawings • Block and schematic diagram • Department relationship matrix • Building models • Department Relationship Matrix • Architectural and Engineering Documents: Graphical Depiction Documents o 3 phases of graphical design documents before completion ▪ Initial schematic drawings ▪ Design development drawings ▪ Final working Drawings GRAPHIC DESIGNS • Block and Schematic Diagram • o Schematic drawings o Design development drawings Architectural and Engineering Documents: Working Documents and Project Manual o Working drawings o Project manual o Construction guidelines proposal 2