University:
University of Wolverhampton
Course:
4PY019 | Pharmacy
Academic year:

2024
Views:

53

Pages:

2
Author:

Sara

1. 'Healthcare pro- clinical governance fessionals are required to have in place procedures for minimising risk + harm to patients'. What is this called? 2. Analysing data audit/clinical audit against SOP's, is known as what? 3. Audit/clinical audit: (analysing data against standards agreed): 1) selecting the areas you would like to practice 2) agreeing the standards of best practice 3) collecting the data 4) analysing the data against the standards 5) providing feedback on the results obtained 6) implementing agreed changes 7) allowing time for changes to be applied before re-audit 8) re-collecting data 9) re-analysing the data 10) providing feedback on the results obtained 11) has practice has improved? 4. What are 5 cate- - unprofessional conduct/bad behaviour gories the GPhC - dishonesty/fraud will investigate? - criminal conduct - dispensing errors - working under the influence (drugs/alcohol) 5. What are the GPhC 5 steps of guidance for raising concerns? 1) report without delay 2) report to immediate supervisor 3) report to another person of authority/outside body 4) keep a record 5) maintain confidentiality 6. What act protects whistle- Whistleblowing & Public Interest Disclosure Act (PIDA) 1998 1/2 blowers from any negative fallout? 7. What types of - the commission of a criminal offence disclosures are - danger to the health + safety of any individual protected under - damage to the environment the act (PIDA)? 8. When may a pharmacy individual disclose confidential information? - a serious crime - serious harm to a person receiving care, /third party - serious risk to public health 9. For routine SCR - permission + an actual relationship with the patient access, what is - actually be involved with their care needed? 10. Most common - poor handwriting dispensing error - mental block causes? - poor calculations - dose forms - foreign bodies (contamination) - poor procedures (disorganisation) - unreasonable workloads - LASA medications (medications that may look/sound the same) 11. If there has been patient safety incident a dispensing error, + medication reaches the patient what is this coined as? 12. Swiss cheese model: - the slice resembles safe guards, the idea being there are more safeguards to pass before an error can occur - this makes error less likely - as the processes improve, the size of holes get smaller 2/2