University:
University of Nottingham
Course:
B723 | Midwifery
Academic year:

2024
Views:

272

Pages:

2
Author:

Christy C.

Effective Communication Process Communication is a process that has the following basic components; Message sender, message recipient and message. All manager functions involve the following communication processes; 1) The sender of the message (sender) and the content of the message or materialThe sender of the message is a person who has an idea to convey to someone in the hope that the person receiving the message will understand it as intended. Message is information that will be conveyed or expressed by the sender of the message. Messages can be verbal or non -verbal and messages will be effective if they are well organized and clear. Message materials can be: 1. Information 2. Invitation 3. Work plan 4. Questions and so on 2) Symbols or signals At this stage, the sender of the message creates a code or symbol so that the message can be understood by other people. Usually a manager conveys messages in the form of words, body movements (hands, head, eyes and other parts of the face). The purpose of delivering a message is to invite, persuade, change attitudes, behavior or show a certain direction. 3) Media or liaison Is a tool for conveying messages such as: TV, radio, newspapers, notice boards, telephone and others. The choice of media can be influenced by the content of the message to be conveyed, the number of messages received, the situation, etc. 4) Interpreting codes or signals After the message is received through the senses (ears, eyes, etc.), the recipient of the message must be able to interpret the symbols/codes of the message, so that they can understand/comprehend it. 5) Message recipient The recipient of the message is a person who can understand the message from the sender even in the form of code/signs without reducing the meaning of the message intended by the sender. 6) Feedback Feedback is a signal or response that contains an impression from the recipient of the message in verbal or nonverbal form. Without feedback, a message sender will not know the impact of his message on the message recipient. This is important for the manager or message sender to know whether the message has been received with correct and appropriate understanding. Feedback can be delivered by the recipient of the message or someone else who is not the recipient of the message. The feedback conveyed by the recipient of the message is generally direct feedback which contains an understanding of the message and at the same time whether the message will be implemented or not. 7) Distraction Distractions are not part of the communication process, but they have an influence on the communication process, because in every situation there is almost always something that disturbs us. Interference is something that hinders or inhibits communication so that the recipient misinterprets the message they receive.