After studyinng on leadership course, I really understood in the power of self- reflection and purpose statements but the time and energy are needed to put into creating a leadership purpose statement which would be very daunting task when I started to form the powerful statement. I was confident in my ability to come up with a statement, and that I would have the courage to follow through with it.The most significant thing in a true leadership purpose statement is authenticity as clarity and genuine.
Firstly, I would like to talk about my first department head, Khun Chaiporn during my undergraduate days. I could get the job opportunity to obtain the firsthand experience of premium guest-care services in hospitability industry. He was good in his management skill but he remained his power and control over his way, as he believed on philosophy of 'my way or no way' and his staff felt scare to meet with him because of lack of understanding on his employee’s mistake. The leader became the king in his department. When the leader left the company, it is difficult to be productive as a team and it hinders employee morale.
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After getting this experience, I made the firmly decision that all employee must be happy in the working place with taking responsibility instead of the scary enviroment because my passion is not holding the power to make Who I am.
In my previous supervisory role in a section, I got praise and resistance on my directive leadership style which characterized by a leader who tells subordinate what they are expected to do and how to perform the expected tasks. It didn’t matter the staff who loved to work with their job outlined and detail but the staff felt panic on my leadership. With a directive leadership style can come across as being unapproachable and unforgiving, my leadership style which can be controversial depending on how the subordinates perceive their directives.
Thinking the leader, i cherish the telling of people in my nature that I am so serious and controlling nature. After finding myself, I like things to be systematically and its routine which mean I am so detail-oriented and remain somewhat perfectionistic base on a professional standpoint.
Secondly, let me introduced my first general manager, Mr. Jean-Marc when I became the department head. He was good in driving revenue against innovative ideas among the competitive markets but he didn’t care about the organization’s policy and procedure, he was emotional person and he was hardly to control his emotion. He is more interested in the staff to like him by practicing favoritism than the performance of the staff in the workplace.
I have been learnt from my boss how to be a good leader without favoritism in the workplace because the favoritism make no chance to build a culture of trust in long run. Integrity is the most important quality of a leader. The leader who emphasizes positive behaviors in human relations may be associated with decreased organizational productivity as well.
My achievements were associated with extreme challenges which made me energize to become a matual person. The unexpected experiences tasted bitter through my journey of personal life and career life however I overcame the situations at my own acceptance and adjustment. I identified five principles which attribute to all my successes throught my life such as hard work, diligence, patient, determination, dedication and avoiding the conflict.
Most of my performance was found as the diplomat and it has some positive and some negative in my self-reflection. The positive self-reflections are good to grow in my leadership role such as a good team player, loyal to their groups and organizations, content with being at the Diplomat stage as the positive qualities are so self-evidently worthwhile, provide group cohesion by creating a sense of shared community.
The uneffecient self-reflections are needed to replace with good practices. For examples, no voice diagreement to senior management’s advice whether it is ethnic or not in order to avoid conflict and overly polite and friendly and find it virtually impossible to give challenging feedback to other.
I have noticed myslef to be necesary to improve in dealing professtionally with conflict, handling people’s instinctive resistance to change in order to highly effectiveness change agents. I realized that I know myself well enough to know where my strengths and weaknesses lie in my current position.
I have been wrestling with understanding my purpose and ended up creaion a process is called my life Alignment. Fristly, I identifed my values then my purpose and goals. I am fully responsiblity to be the accomplishment of my goals to transform my purpose into reality. My goals are my opportunity to bring the concept of life. The organization’s value, vision and mission should be associated with my personal goals after setting up my values and visions. The organization provide the resources and team members to make the complection of my goals.
Restrospect, I was a Front Office manager in a pre-opening hotel to serve exculsive guests when the hotel was opening. My job was organizing pre-opening team to be trained with brand guide line and full resposibility in customer’s satisfaction. The managemnt controlled head count within 1st year and it was pretty hard to run the front office’s operation. The team members were positively motivate to run in oder to success the hotel’s reputation. Pleaseing didn’t good enought in the journey of the leadership however I discussed with all team members in order to aline within the team and clarify about JD according to their roles and resposibility. I have been ready to avail for any questions on my tasks because everne have clarity expectation in order to avoid misleading. we successfully opened with customer’s satisfaction within 1st year. I was passionate about the execution of this project and felt a sense of fulfillment once it was complete. On top of that, the team received a company achievement award and I had a great challenge to be the Front Office Manager in my career in start up stage.
The insightful Leadership purpose is “the water par excellence from a waterfall flows focefully from a far, erodes the rocks getting in its way and makes its own way and it cascades”.
Leadership development is emerged as theoretical and experienced stream of management. The reflective thinking is essential component in the process of leadership development because of maximization individual potential by allowing followers to involve the significance of their experiences from a leadership perspective.
The leader finds a balance between production oriented and human oriented behavior types and emphasizes both the goals and feelings of the followers and leaders to conceptualize their leadership behaviors and raise their awareness by finding a middle ground (blake and Mouton (1964).
With the result of leadership’s questionaire, I have a planner behaviour in leadership journey and I found myself lack in strategic thinking and actions because I am detail-oriented and make things organized with work schedule. That’s why, I overlook more creative options eventhough I was willing to create innovative suggestions for team members.
Reflecting on my skills, I believe I have a good technical skill especially one business unit, social skill , communication and language skills. These skills are essential in any customer-facing or team work oriented job. The importance of social skills, personality characteristics and teamwork knowledge.
Social skills are particularly important in team settings because working in teams increases the interdependence among workers, typically producing greater conflict, workload sharing, and coordination demands than work that is performed independently.
“Despite the multitude of ways in which leadership has been conceptualized, the following components can be identified as central to the phenomenon: (a) Leadership is a process, (b) leadership involves influence, (c) leadership occurs in groups, and (d) leadership involves common goals (Northouse, 2016). Based on this, the text defines leadership as “a process whereby an individual influences a group of individuals to achieve a common goal (Northouse, 2016).”
I have practiced with shared, collective and extended leadership which built the capacity for team improvement. We have confronted the challenges created the conditions where the knowledge and skills were enhanced at all levels and worked interdependently in the collective pursuit of better team outcomes.
After completion the project, I was identified myself what was my weak in the process and the theatrically thinking and I made the firmly decision to join “Leadership course in Murdoch university” to be a great leader for my future team. I have found my next leadership role after studying the course.
My leadership shall be emphasized upon interdependent interaction and practice with formal leadership roles through high levels of trust, transparency and mutual respect. The leadership is needed to well-planned and deliberately orchestrated. The skill of professional collaboration are essential to have working team.
The understanding of my team is the first need in term of developing working environment which make them safe and happy. According to distributed leadership, when employee work together in an environment of trust and accountability toward a common goal. The focus of resources overcome barriers, identify new opportunities and builds a momentum which lead three major bottom-line benefits: Better problem solving, greater productivity and process and more effective use of resources.
I will incorporate in my action plan a way to show personalize respect to every team members such monthly celebration birthday party with my hand writing note expressed my special thanks and some additional tips to be a future leader.
By showing respect each other, I am sure to build trust culture within my team and less conflict. I will develop the handling conflict by applying inter-based relational approach such as good relationships are priority one, keep people and problems separate.
Improving clarity and transparency in communication within my team that showing the team member valued will be beneficial in my action plan so that I am able to target not only the goals set forth but also build team morale.
One practical way forward is to create strong collaborative teams where leadership is naturally and authentically distributed. The evidence about group learning is clear: purposeful and focused collaboration is a skill that has to be acquired, repeated and practiced in context.
To conclude, my distributed leadership style based on my traits and experiences throughout my career. When distributed leadership works well, individuals are accountable and responsible for their leadership actions; new leadership roles created, collaborative teamwork is the modus operandi and inter-dependent working is a cultural norm.
Creating a team morale and bonding, I cascade of working on my leadership style in the context of my action plan to ensure that I am able to lead in a style that works best for my personality type but also in a way that my employees are pleased with my style and feel that they are working for someone who has not only the smart goals in mind but their wellbeing as well.
My developmet plan is needed to be implement as multi business manager in a year. There is a wide range of technical skills required, although most of them apply to roles one can take on the hospitality industry.
Theoretically, Discontentment stand to reason that as long as there are unfulfilled desired and thwarted ambitions. The happiness derives from a complete absence of wealth and material pleasure is no happiness at all and get more stress when I was getting busy. I am used to emphasize on own department as well in my work when I was junior level hence I have encountered unnecessary conflict with other department.
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