Welcome to my solar system. I would love to show you a tour to visit each of my planets. First of all, let look at the most important one, Home, where my parents are a tremendous support for me. I also have a younger brother who is not at home often as he used to be. With the help of my parents, I can go to the next planet, School, specifically the University of Washington Bothell (UWB). I am a new student at this school and could see myself fit in this friendly community quickly. The campus is relatively lower in student population compared to other UW campuses, which is my favorite thing about this school. I can have one on one conversations with my professors with less effort. The next planet is Work, where I can build my job experiences. I am a receptionist at a clinic named International Community Health Service (ICHS). Most of the clinic's patients do not speak English. Therefore, my job requires me to speak several languages, including Cantonese. My parents always wish me to speak Cantonese fluently because it's our native language. They were pleased to know a part of my job is to practice it. Our next stop is the Gym planet, where I can work out and keep my health at the peak so I won't have to skip any trips to other planets at any day. Last but not least, we arrived at the Friend planet. There are three persons that I consider my close friends and let my guard down whenever they are around.
Families are the roots of society. Their purpose is to maintain the well-being of its members within the community. With my family being the most reliable support, my physical and mental health are at peak most of the time. My parents provide everything they could and wish I would achieve my goals in school and life. I am living with my parents in a small apartment in south Seattle. The fact that I am still living with them helps me to minimize my monthly expenses. My parents are strict and want me to live within their set of rules. They also are open mind people that willing to listen and take actions they think are best for me. I learned, without the help of my family, I wouldn't be a productive individual in school and the workplace. If everyone has a happy and functional family, society will have a much stronger foundation and will able to provide a better quality of life for the population. Family can also be a training ground. My parents always wanted me to follow their instructions from as small as doing chores to my attitude in treating other people. Ever since I was a child, I felt like living in a cage with all the rules that I have to follow daily. Over time, as I grew up, I apprehend the existence of those rules. Even though harsh, they shaped me to be a functional person that can fit in the society's norm. The training I received from my parents proved to be effective in many aspects of life.
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My father is the head of the family. He is the rock, the mountain that everyone can trust. Despite without a formal education, he managed to thrive in what he does for the living and provide meaningful support for the ones he loves. Quiet and calm are the traits I associated with him. He is right most of the time about most of the topics when he does speak up. Whenever I need advice, my father is usually the first person I seek to consult. My mother, on the other hand, is a talkative person. She can talk to anyone in almost any situation; they can be strangers or someone she knows well. Opposite with my father, my mother doesn't always right, and her temper is hanging by thin hair. When everything is following the way she wants, she is caring and willing to listen. Sometimes, she even goes out of her way and does things that I couldn't imagine she would. She bought a brand-new laptop when my younger brother said he needed one without any question. She is the best. As for my younger brother, he is a good looking, confident guy who likes to live on the edge. He doesn't like school and went on his path as soon as he finished high school. Living on his own gives him the freedom that he wants, but he did visit home from time to time.
The television and the kitchen table are two things that we most commonly share with others. My mother usually started the conversation at dinner. She asks about how the day went for everyone. My dad would reciprocate with short but enough information, and some days he would go on if there were exciting things happened. I would also join in to talk about my experience of the day. We would give comments and advice to each person on how they could do differently on particular matters. The atmosphere could be intense sometimes, but my mother always cracks a good joke. Then television time comes, we sit comfortably on the couch and watch the news, comedy shows. We keep on talking and laughing at the sit-com show as we have the same sense of humor. Explore fun places and restaurants is also our favorite thing to do on the weekend. We also talk a lot while driving. The car, kitchen table, television are the tools for our family members to connect, to share, to advise, to laugh, and most importantly, to understand others.
Respect others and show up at home before dinner time are the two rules my mother always reinforce. The most important rule is respect. Everyone has beauty and imperfections. By accepting the flaws, we can adjust to other's systems and find compromises between each other. Having dinner together is also an act of respect for the family. My mother loves to cook to show she cares about nursing the family's physical and mental health. Dinner time helps members to connect and share the love, a direct contribution to the family's purpose. But not everyone can make it to dinner every day. My younger brother loves to do things his way. He usually comes up with excuses to avoid dinner time. I guess he wants to be free from all the questions that my parents may have for him. Another reason could be from an underline rule; my mother wants to be right most of the time. My brother and mother can easily argue over minor things. Whether my mother is right or wrong, things need to go in her way. My brother couldn't tolerate it.
Everyone has a different role in the family. My father provides most of the resources for the family. My mother prefers to stay home and do most of the housework. As their child, I also need to provide a source of income from my part-time job and perform well in school. Another invisible role I take on is to strengthen the love between my parents. My father also carries on the position of a reliable person I can rely on whenever I need guidance. Everyone with their roles is essential to develop a functional family. My mother takes on the most critical responsibility because she acts as supports for my father to earn resources to keep the family running, and I could attend school to achieving my goal. The family's purpose is to have strong and healthy individuals to contribute to society.
Work is the second most important area of my life. I am an employee at a health clinic called International Community Health Service, located at International District Chinatown Seattle. The main goal of the clinic is to provides culturally and linguistically appropriate health services to improve people's wellness, especially minor groups of communities like Chinese, Vietnamese, and other ethnicities. Another goal of the clinic is to give great opportunities for employees to advance their careers. Many of my co-workers started working as a receptionist and later became medical assistants or dental assistants. They also learn new languages by working side by side with people that speak other languages.
I work mainly within the Patient Representative Department, which including the receptionist team. The lead of our team is P. She has been working in the clinic for over twenty years. Her responsibility is to make sure everyone completes assigned tasks. She is very disciplined, and she will not tolerate it easily if anyone violates the rules. But she also can flexible and willing to help her team members even if there will be more works for her. The role she takes on is critical because she directs the team to work together efficiently to complete any tasks. Besides a team leader, she is a good listener and could empathize with a lot of people around her. Team members usually talk to her whenever they want to consult about their personal issues. Above P is K; she is the supervisor of the Patient Representative Department. She oversees a lot of teams and manages a large number of reports daily. Without her, the whole process of connecting between patients and medical professionals would not flow smoothly. A is also an especially important person in the community. She is not holding a managing position, but she works diligently and making every step look effortless for the team. A can complete any task faster and accurate than the other people. She is the role model for everyone to follow, and she doesn't even know it.
As the receptionists, we work closely with computers, printers, and pens. The first step to help patients is to check-in and check-out patients correctly and identify them with their ID card. Every day, we have hundreds of patients, and the computers are the perfects tool to keep track of all patients' confidential profile. After check-in patients, we print out a set of papers which list all the patient's information and deliver them to medical assistants. Pens are essentials because receptionists receive a lot of information throughout the day, and we need to write down everything. Focus and communication are crucial to delivering the best customer service. Working with people's well-being is a lot of responsibility. Therefore, all employees need to stay focus to avoid any mistakes as much as possible. Communication with patients or co-workers needs to be clear and easy to understand. Everyone works better with precise information and instructions.
Patients always have the priority and respect other employees are the rules the clinic follows strictly. The ultimate goal is to deliver the most reliable medical service. We want our patients to get well and stay healthy, and the clinic put a lot of effort to achieve and maintain that goal. Respecting others develop an engaging working environment leads to employees to work more efficiently and contribute much more of their time and energy to the clinic.
My family is the most valuable to me. I didn't love and need affection from my parents as much when I was younger. As I grew older, my family prove to be the best support I had. Without them, I wouldn't be able to live comfortably and pursuing my goal in life. I realize one thing I never considered before. I want my brother to come back to live with the family. I was glad when he moved out, but I recognized he is the missing piece for my family to be whole. Not like many other East-Asian adults, my parents never ask me to stay with them until they grow old. They respect my goal in life and will not hold me back, but I feel the responsibility of them. I decided to live with him as long as they are around.
Working at a health clinic is not an easygoing job. I remember the first week working there; I was under constant stress. There is so much to learn in a short time. I need to be the focus all the time to avoid unnecessary mistakes. I started to pay more attention to the details. The job has trained me to take everything I do more seriously. I wanted to quit sometimes; fortunately, I realize the hardship I was going through taught me to be a better individual. I am now truly enjoying my job.
I am a visual learner with a curious mind who continues to seek knowledge as long as I can. I see failure as a way to learn from my mistakes. Navigate through life is like solving countless problems on the path. Setting goals and have a plan to achieve that goal is crucial. I organize my schedule ahead of time and try to balance my time and effort. I make friends in all areas of my life. Connections can get you much further in life than you think. My eagerness to help others have served me well. I feel accomplished when I can make a small difference in others' life. Sometimes, they will return the favor and make a big difference in your life. Always maintain a positive mental attitude no matter what obstacles are on the way. I use to give up quickly because I don't think I can overcome it. I learned to push myself to the limit through study long hours, work out more intense in the gym, and avoid tasty but unhealthy food. I enjoy the present moment and not dwelling on the past or daydreaming about the future. Reality could be harsh, but I accepted that fact. Instead of letting my negative thoughts take over, I address them and meditate to make them fade away. These principles guide me to the solution to the many problems I have in all aspects of my life. I excited for the future full of difficulties and opportunities for me to keep improving myself.
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