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Customer Service Essays

35 samples in this category

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Strengths and Weaknesses of HUCAPADJ's Customer Relationship Management

1 Page 600 Words
HUCAPADJ is a service business that offers haircuts for various reasons and occasions. It is a barbershop that has been active for the past 4 years and earns an estimated amount of Php 400,000.00 per month. The business intends to purchase or develop Customer Relationship Management (CRM) software and develop and implement a customer service training program. The customer service...
Customer Relationship ManagementCustomer Service
like 432

Strengths and Pitfalls of Using Mystery Shopping

1 Page 488 Words
In Marketing term 'Mystery Shopping' is the exercise of collecting surveys through training field employees so as to calculate customer research and service, operations, merchandising and goods or services quality. After finding out the survey they give back the collected to commission organisation. So lets clear it out, what mystery shopping means. Basically, it is like secret shopping, mystery customers,...
Customer ServiceMystery Shopper
like 432

AT&T Support – Snappy Solution for Every AT&T Error

3 Pages 1276 Words
Using emails has been in trends since the beginning of the first email platform. With time, emails made their place as an official mode of communicate. People frequently depend upon emails to send and receive critical data, therefore picking a right webmail service platform is necessary. Each day a new email service launched in the market but the AT&T attracted...
AT&TCustomer Service
like 339

Analytical Essay on Methods Used in Implementing Customer Services

4 Pages 1830 Words
Customer services, the very aspect in completing the formality in treating customers with the respect and pleasant services as expected by the recipient. What started in the old times has carried through many changes as society evolves. Of course, thanks to the power of literature and documentation, the record of customer services is kept for analysis on how much it...
CustomerCustomer ServiceStudy
like 221

Ways to Attend to Customers in an Organization in Order to Ensure Customer Satisfaction

2 Pages 952 Words
A customer is one of the most critical assets of any organization. How an organization treats its customers during interactions has a significant impact on future or subsequent decisions they make, such as making repetitive purchases, spreading positive messages about its product or services, or posting positive reviews and feedback on the company’s website and social networks. The loss of...
CustomerCustomer ServiceOrganizational Behavior
like 139

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