During this time of the covid 19 pandemic, there have been many disruptions in the way the world works. Things have turned from normal to abnormal. Everybody is now gearing towards embracing the new lifestyle. The travel and tourism industry has also been affected largely by this pandemic. Due to travel restrictions, the government closing down their country, the quarantine rules, and social restrictions, the industry has largely been affected.
This disaster will forever be engrained in peopleâs memory due to how it affected the countries social and economic being. However, despite these effects, the Tourism and travel industry will not completely be eviscerated because the government and various financial institutions have put measures to help cushion this leading and most crucial economic field from facing direct hits from the pandemic. Crises have always been a part of our existence. George Herbert says, âwhere there is a will, there is a way.â Various tourists and major consumers of these services have begun adapting to different means and standards, which will enable them to enjoy the services while beating the pandemic.
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Different measures put forth by all the governments in the world to help protect their citizens from the devastating effects of the virus have negatively impacted this industry. The main goal of this report is to evaluate the Tourism and hospitality principles for the year 2030. Therefore, it will be easier to understand how the industry will perform in the future to serve its customers. Although it will be almost difficult to predict the major changes in this industry over the years, we can still go ahead and predict what it may look like in the next eight years down the lane. This will be done through devising scenarios and perceived to occur shortly and coming up with appropriate strategies to see them through.
Different principles that govern this industry will be considered and backed with certain activities done on the field to replicate them. The first assignment will consider the industry and various means that can be used to improve the quality of service.
Earlier on, the Tourism and hospitality industry had amassed massive profits. It was among the leading industries in every country's economic standing. Due to the pandemic, every place has been striving to get customers. This, therefore, has led them to lower the price rates due to the competition. Due to shared economic, there has been a great evolution of different industries that feed Tourism and hospitality. For example, the rise of hospitality offering services like air b and b has brought a tremendous decline in the hotel industry since now everybody can afford almost anywhere anytime with very cheap prices. (Sharing Economy: How it's Transforming Business | WSU Online MBA, 2021) stated that there are a lot of benefits of sharing the economy, although it comes with its negative impacts over the traditional businesses. One of the big scenarios is the tourists' concern over their health. Therefore, it is one of the big factors that dictate the hospitality trends.
Not only has convenience become the order of the day, but people are also now reliant on applications that have augmented Artificial intelligence and all these new technological advancements, which have guaranteed them to almost being one hundred percent safe when they use their services. Compared to the older people, this new trend is going for the newer version. This, therefore, has largely affected the traditional means of the hospitality industry.
Now there has been a rise in smart rooms as well. This very idea that offers amazing technology that is safer than the traditional ones, such as wireless face recognition, voice recognition, wireless charging systems, smart mirrors, and so forth, has attracted great attention. It is effective, reliable, and guarantees no contact or possible means of getting infected by the virus.
These changing means, which are sustainable and eco-friendly, are altering the old ways Tourists used to make their ways in the industry. (Types of Hotels: 21 of the Most Popular Options | Cvent Blog, 2021) stated that many hotels focus on the market and separate their brands by having something unique or innovative in their property layout. Tourists are searching for new and cool places which are safe. These new technological trends have therefore been a major attraction to many travelers. Therefore, business managers have to be ready to launch a shift from their traditional models of doing things to this new trend since it is being pushed by social means and all. (Parsons et al., 2021) has it that there will always be a place for traditional hospitality services, but it can be delivered with the need to change.
Sharing economy has proven to be an effective way to reduce waste and also makes perfect economic sense to customers who have a deep care for the environment has been established that sharing economy will promote equality as now money will be distributed to a wider range of people compared to the traditional way specific hotels had a monopoly over the industry.
The idea of online travel agencies has completely altered the traditional way of traveling. These agents have facilitated the well-being of individuals in their travel destinations. Such services as booking a hotel for the customer, suggesting places to visit, offering directions all at a very minimal cost has been a trend appreciated by many consumers. Therefore, by these trends, different hotels have been forced to elevate their services to occupy the needs and requirements of the OTAs (Online Travel Agencies). Soon, they will be a critical source of revenue and marketing strategies for the industry.
There is a huge possibility for the wellbeing and safety of the customer. Although technology makes simple things simpler, it has also proven that its effect is rendering many people lazy, fat sick, and unhealthy. Therefore, this industry will double down its investments in activities and services that promote the wellbeing of individualities like spas, pools, fitness, and gym centres. Living a healthy lifestyle while traveling will be more a requirement than an option (Healthy diet, 2021). Including making healthier food choices for the customer, further health-promoting strategiesâ can be expected. A few years earlier, showers with essential vitamins for the body were a thing of the future. Now it is almost becoming a thing of many hotels.
There is an inevitability of a decline in the sharing economy. This forms the second scenario. There are many challenges which are associated with it. This includes fraud, security problems, privacy intrusion, and so forth. There are issues for both the service providers as well as the customers. For example, if the customer accidentally damages property, the service provider will not make any profits at all since now they have to cover the loss. Therefore, governments should work on putting more stretch on the rules that govern these shared economies.
There have been other environmental contaminations and pollutions emerging from different operations. For someone to live a healthy life, they will also need to live in eco-friendly and not polluted places. Some tourists and customers are conscious of their health; therefore, they will demand health services. Due to various diseases and sicknesses associated with unhealthy lifestyles by the day, the number of customers has increased and will continue to soon. This shows the rising demand for environment and wellness in the customer. That is why the hospitality industry is looking to provide renewable sources of energy and healthy sources of food. Hotels are acquiring solar panels, and instead of using inventors, managers prefer to use updated systems that ensure ACs and lights are automatically off when guests leave the place. As the days go by, the trend in the hotel industry will include eliminating nontoxic means of cleaning, sustainable energy sources, and recycling.
Since Tourism is both domestic and international, the relations between different countries will impact how Tourism is run between them and any other country. Some countries rely entirely on foreign Tourism to boost their revenue. The pandemic has proven that if that is the only source of revenue for a country, there will be an economic threat. Therefore, they needed to pivot very fast and promote domestic tourism.
Another scenario is that if a country has a poor relationship with other countries, this can drastically lower or even kill their tourism industry. No country will allow their citizen to travel in their enemyâs territory. Therefore, the government will need to boost its international relations. Every country needs to offer incentives to promote Tourism and cross-border relations to maintain a better relationship. Soon, these actions will lead to more and more neighbouring and foreign citizens feeling free to visit their country and hence promote tourism.
The Hospitality and Tourism industry also comes in handy in promoting peace, harmony, and justice. They involve persons from all different parts of the world cultures and backgroundsâ industry can ensure it cultivates interfaith inclusions, tolerance for different cultures, and understanding. This, therefore, will lay a better foundation for peace and trust. The kind of sustainable tourism that promotes diversity and encourages interaction without discrimination, racism, or cultural seclusion is what most tourists and customers worldwide are looking for. Therefore, every country should put an urgency on how they promote and how their country views diversity if they want to be still ripping better revenue soon.
Due to the increasing developments, trends will require different companies, private and public, to partner as stakeholders across nations, regions, and international borders to accomplish sustainable development and common objectives. These public corporations and private public partnerships are good and will be a core aspect of tourism evolution since they raise awareness in the developmental plan of 2030.
(Changers, 2021) sustainable tourism development and its influence on the community, the level is associated with national poverty reduction goals, to promote entrepreneurship and small businesses and empower the less developed communities, especially youth and women. There is already, and there will be an increase in the trends that offer job opportunities to young women and the youth in the hospitality industry. Soon, the hospitality industry will be a major stepping stone for women in society to showcase their talent and cultural wellness in providing better services to Tourists.
As we recover from the pandemic, not everything will be the same, and there will be an evolution. The commercial sector that offers these services will be hit but not so bad, but they will also be a new development since now locals and the cooperationâs will be working on a shared economy. To keep up with the new trends, the commercial industry will have to pivot and change largely to providing almost close to sustainable services which are healthy as those offered by the locals. With the adoption of long-term and sound investment in sustainable energy sources to decline greenhouse gas emissions, eradicate climate changes and subsidize innovative and upgraded energy solutions in remote, urban and regional areas (Mountford et al., 2021). Together with this, they will optimize their customer response am double down on offering quick and effective services to their customers.
This responsible consumption and production aspect is relevant to promote the global moves towards growth and sustainability. It is crucial to evolve and provide tools to bring about sustainable development impacts for managing sustainable tourism that provides jobs and promotes local products and culture.
Climate change also affects Tourism development and will affect it in the near future. Therefore, by reducing energy consumption and shifting their focus on sustainable energy production and consumption, they will be able to mitigate further effects on the climate hence a sustainable Tourism flow.
After the pandemic, customer behaviour will have changed. The Tourism industry will have changed. Adoption of sustainable energy sources and consumption and introducing high-tech services will have revolutionized the entire industry for the better. Therefore, this will show that something good was born out of adversity since it will put the world on a pedestal it has never been before. Instead of keeping up with our old destructive ways and having wasted all around, the world will emerge to be a clean place that is sustainable and survivable for many years to come after 2030. Therefore, it is advised that Tourists shift to traveling options and services that are sustainable and offer safety to protect themselves and help those in the industry who have not yet pivoted to this to do so.
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