Uber is a transportation company established in 2009. Uber provides transportation services in many countries around the world like the United States, Bratina, Paris, Egypt, and Saudi Arabia. Uber communicates with customers by an app that is available on both iTunes and Android phones. Of course, since it is a huge company mistake will happen. The San Francisco company faced many problems like, they have to pay taxes, the incredible risks that could happen to the drivers, and unethical behaviors by the riders and the drivers. and We are going to discuss one sexual harassment case, but first, there are some important things everyone should do when using uber to prevent such problems. Respect is one of the ethical policies that Uber company follows, it includes treating the riders and drivers with respect as you wish to be treated. Always try to be on time for your ride and do not make the rider or the driver wait, because nobody likes to wait. It’s common courtesy not to shout, swear or slam the car door. And by tidying up after yourself, whether it’s taking your trash home or cleaning up a spilled drink you’ll keep the car in good condition and ensure the next person has a pleasant ride, too. Most important of all, remember that when you use Uber you will meet people who may look different or think differently from you. Please respect those differences. We want everyone to feel welcome when they use Uber. Second, in our life, we all need some personal space. It is likable to be calm and quiet in the car, this does not mean not to talk, but to avoid distrusting the driver. please don’t comment on someone’s appearance or ask personal questions. As a passenger, if you need to make a phone call, keep your voice down to avoid disturbing your driver or other riders. Lately, whether you are a rider or driver, please rate your journey at the end of the trip, to let the company knows if anything bad happened to you by the driver. Honest feedback helps ensure that everyone is accountable for their behavior. This accountability creates a respectful, safe environment for both riders and drivers. And if something happens during a ride, whether it’s a traffic accident or an argument make sure to report it by tapping “Help” in the app so that our customer support team can follow up.
Uber’s vision is to make all its riders happy and safe. if a sexual assault is reported to Uber, it’s the company’s policy to immediately block the alleged perpetrator from the application and begin an investigation. Uber has a team of former law enforcement officers in place to handle such allegations, many of whom assist police 24/7 when reports come in through the app. Uber announced the policy change this month, saying it will no longer force riders who make claims of assault or harassment into private arbitration, a common practice that has come under intense scrutiny across the United States. Like many companies, Uber’s terms of service included a clause that waives a rider’s constitutional right to challenge Uber in court, instead of bringing them before a third-party arbitrator that the company pays.
Uber’s general message is to afford cars for everyone to get to their distinctions. Uber said it would allow US riders and drivers to file allegations of rape, sexual assault, and harassment in courts and mediation instead of being locked into arbitration, a private process that often results in confidentiality agreements.
Uber’s goal is to create a workplace that is inclusive and reflects the diversity of the cities they serve where everyone can be their authentic self, and where that authenticity is celebrated as a strength. By creating an environment where people from every background can thrive, they promise to make Uber a better company for their employees and customers. Moreover, Riders will soon have a dedicated place in the app where they can learn about key safety information, including tips built in partnership with law enforcement, driver screening processes, insurance protections, and community guidelines. Riders will be able to designate up to five friends and family members as Trusted Contacts and be prompted to share trip details with them during every ride. This makes it easier than ever to share your trip, so loved ones can follow along and know when you’ve arrived. Prefer to share your trip during evening rides only? Night time-sharing will be an option. They will update the app with safety in mind, locating all things safety in one central place and making it accessible directly from the home screen during a trip. Existing features like Share My Trip will be easier to find and we’ll add new ones.
Ethics concern an individual’s moral judgments about right and wrong. Uber’s ethics decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. The decision to behave ethically is a moral one; employees must decide what they think is the right course of action. This may involve rejecting the route that would lead to the biggest short-term profit. Uber’s ethical behavior and corporate social responsibility can bring significant benefits to a business. For example, ethics must attract customers’ attention to boost benefits and profits, make employees loyal and do not want to leave the company, attracting more employees to apply for working in the company, attract investors to invest in the company. Knowing that the company they deal with has stated their morals and made a promise to work in an ethical and responsible manner allows investors’ peace of mind that their money is being used in a way that arranges with their own moral standing. When working for a company with strong business ethics, employees are comfortable in the knowledge that they are not by their own action allowing unethical practices to continue. Customers are at ease buying products or services from a company they know to source their materials and labor in an ethical and responsible way. More and more, Reputation is one of a company’s most important assets, and one of the most difficult to rebuild should it be lost. Maintaining the promises, it has made is crucial to maintaining that reputation.
The unethical case that broke Uber’s ethics terms is that a former engineer at Uber sued the company on Monday, claiming that co-workers sexually harassed her during her time at the ride-hailing service and that its human resources department failed to act on her complaints. Ms. Arenado said many of her complaints went ignored. She said that human resources did not investigate her claim and that, a few months later, the same male engineer told other groups of people in the company that Ms. Arenado is a bad person and she had gotten a job at Uber only because she knows someone in the company. The engineer was eventually fired after she complained again, according to the lawsuit. Another male senior software engineer harassed her then made repeated sexual advances toward her, telling her that she was “so cute” and that he wanted to “take her home,” the suit says. On another occasion, it says, male co-workers commented on her physical appearance. Each time Arenado raised concerns regarding unlawful conduct, she was met with Uber’s entrenched disregard for the rights of its women employees and a refusal to take effective steps to prevent harassment,” according to the lawsuit, which was filed in California Superior Court in San Francisco. A hearing to make final approval of the settlement is due to be heard by a California court in November. The harassment and discrimination claims are among a string of issues that Uber’s management has faced in the past year. While some of the company’s issues have been resolved, they include losing its license to operate in London and a lawsuit in the US filed by a woman who accused Uber executives of improperly obtaining her medical records after she was raped by a driver in India. As a result, under mounting pressure, Uber announced on Tuesday that it will no longer forbid passengers, drivers, and employees from speaking publicly about sexual harassment or assault complaints they bring against the ride-hailing giant. The move to end forced arbitration marks a major shift for the company, which has faced a stream of misconduct allegations in recent months.
Uber is the second technology powerhouse in the past year to do away with requiring employers or customers to settle sexual misconduct complaints in private. Critics say forced arbitration shields predators and promotes a culture of silence. Uber subsequently launched an investigation into its corporate environment, which led to the firing of 20 staffers for sexual harassment, bullying, and other causes. The app took another reputation hit in April when a CNN analysis of police reports and court records found that at least 103 Uber drivers in the United States have been accused of some form of sexual assault in the past four years. (The outlet reported that 31 drivers have been convicted of sexual crimes, including forcible touching and rape. Some lawmakers had urged Uber to waive binding arbitration for sexual harassment complaints. Uber has fired more than 20 employees after a company investigation into sexual harassment claims and workplace culture.
If we investigated the harassment case from all its sides, Uber is the first responsible side because it did not comply with the promises and owes that told people it would do. First, this sexual harassment influenced the company’s culture and reputation. Thus, Uber did not behave ethically or morally towards the case, yes it fired 20 employees from the company, but this is not enough because it did not pay the victims. After people heard of the harassment they will not attract to the company anymore or apply to get a job in it. As a result, the company will lose a lot of benefits. This is what the victim said about the situation, ‘Uber was a pretty good-sized company at that time, and I had pretty standard expectations of how they would handle situations like this. I expected that I would report him to HR, they would handle the situation appropriately, and then life would go on – unfortunately, things played out quite a bit differently. When I reported the situation, I was told by both HR and upper management that even though this was clearly sexual harassment and he was propositioning me, it was this man’s first offense and that they wouldn’t feel comfortable giving him anything other than a warning and a stern talking-to. Upper management told me that he ‘was a high performer. We understand from her speech that Uber gives the privilege to the high performers because they make more money and even if they made mistakes they will forgive them! What uber did is totally inexpiable and against Uber terms and ethics.
In our opinion, sexual harassment should be prevented by putting high fines on anyone trying to assault another and put them in jail for no less than 10 years. We think one of the reasons that people sexually harass others is that they do not know the policies in the place they work in. Uber should have had it clear and communicate the policy with all its employees. Uber should make sure that all managers and supervisors understand their responsibility to provide a harassment-free work environment. In addition, they must ensure that all employees understand the policy and procedures for dealing with harassment, new and long-term employees alike, this involves training, information, and education. Other things they must do is appropriately discipline employees who harass other employees, provide protection and support for the employees who feel they are being harassed, Take action to eliminate discriminatory jokes, posters, graffiti, e-mails, and photos at the worksite, and Monitor and revise the policy and education/information programs on a regular basis to ensure that it is still effective for your workplace. We think that even employees have some responsibilities like, obtain and become familiar with the organization’s policy on sexual harassment, pay attention to the response of others in order to avoid unintentional offense, ask yourself if your verbal or non-verbal behaviors might have a negative impact on other co-workers attitudes toward work, and do not take sexual harassment lightly. If you think you are being sexually harassed by an individual or a group, do not accept it as a joke. Do not encourage the harasser by smiling, laughing at his/her jokes. Let the harasser know that you do not enjoy and do not want this type of attention.
Not all famous companies can be trustworthy because bad behaviors are individual things. You need to be careful with whom to work and with whom to communicate. If any sexual harassment happened or I suspect one, I should not keep silent. Silence makes the harassment stronger like what happened with the poor engineer at Uber company. What I have learned from this project is how to investigate unethical issues and analysis them, how to work as a group, and how to search and find certain information. Moreover, I learned some companies’ policies that will help me if I got a job in the future.