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This assignment illustrates information security breaches with the help of recent articles and news. However, in this report we will study about business or company uses IT, the importance of information technology in business survival, requirements of information technology for applying in business-like, planning, designing, equipment, etc., business uses information technology for internal or externally, the benefits of information technology in the business, type of risks by the information technology in the business and maintaining and monitoring of international technology in the business.
Nestle is a multinational company that deals in the food and beverage industry. Nestle was funded in 1866, by Henri Nestlé in the Vevey, Switzerland. The first product of the company was a combination of sugar, milk, and flour with a good formulation which was named Farine Lactee. However, this product was first used on a baby who could not tolerate his mother’s milk. Nestle came to Australia in 1906 and the first factory was made in South East Queensland. The purpose of the company is to improve the quality of life and to make the healthier world. Furthermore, for customers’ health, the company provides quality, safe, and perfectly nutritious foods to meet the physiological needs of the consumers and provides different types of tests. For the proper running of the business, the company needs information technology for some factors like planning, designing, manufacturing, cost, etc., So information technology plays an important role in the Nestle company. It is the process of storing information and data, retrieving, transmitting, and manipulating data in computers, frequently in the circumstance of a business or enterprise. Approximately in this era all businesses and companies use information technology to store previous data and information for more profits and for better running of the business.
In this advanced world, every company needs information technology and Nestle also uses the information technology. However, there are many tasks that are done by the use of IT. To use long-term business opportunities Nestle focused on using present information technology in the Australian market. To get smooth operations and increase the sales by civilizing its efficiency of packaging company take help of the information technology. Through the use of information technology, the company got various new technological capabilities. The company uses the information and ideas of other companies which can be found on the internet for making new products more innovative and to add new features to products. Nestle takes the help of its website for calling attention to customer-related information, the company used advanced information from IT means to make its strategy grow around the world. One privacy policy was made by Nestle in Australia which kept the personal information of the customer secure. The information system is used to create value, create trust among customers, ensure that the highest standards are met throughout the organization, recruit of right people and ongoing training and development, and continue to maintain its commitment.
Information technology is the main part of all companies. However, IT systems lead companies to better profit and help to save important information which can be important in the present and future, also helps to make a good relationship between the company and consumers. Nestle has an extensive portfolio, in this digital era, a company depends on the information system and technologies as we do supply chain networks. Implementing and maintaining is not only the responsibility of the specialists of the company, they also have to develop new solutions to connect consumers with the company. Any business can get several types of benefits from the use of technology for protecting financial data, intimate executive decisions, and other exclusive information that leads to many advantages. However, it also helps to keep the important information and ideas of the company away from other companies or competitors. Nestle's system gives the vital edge to critical or most complex functions of business covering all things to manufacturing, human resources, finance, and sales. The use of information technology makes the company more flexible, which provides business with fast action ability for speedy variation in the market environment, at the same time maintaining high standards of execution and internal obedience. Nestle information technology teams carry out the unnecessary cost and complexity and hard problem solutions.
Every company needs a good information system Nestle also uses information technology for effective working. However, Nestle uses internal as well as external information, internally is like, employees, and externally is like suppliers & consumers. Some organizations are more externally-oriented drawing on publications, universities, consultants, customers, etc. Others are more internally-oriented, like making exclusive experiences and understanding which competitors can’t match. However, information which is collected by the research was done with the help of employees at Nestle Middle East and also from other resources like the internet, case studies, and articles. The company also consults with the concerned employees from time to time, who share their comments and feedback. Nestle work with its employees to assemble detailed social plans to alleviate the impact of the reform for the people concerned.
To minimize the problems and increase efficiency Nestle uses the following information technology systems:-
Enterprise resource planning: It regulates and organize information system, combine all departments and functions into one computer system, and put together and automate lots of business practices.
Functions of Manufacturing executive system (MES):- Resource scheduling, Product quality, Management for overall equipment effectiveness, Order execution and dispatch, and Production analysis.
Product lifecycle management (PLM) is the course of managing the whole lifecycle of a product from the beginning, through engineering design and manufacture, to the service and disposal of manufactured products.
Product lifecycle of Nestle: Sustainability by design, Identifying and addressing environmental hotspots, Mandatory rating system, Environmental life cycle of products, managing environmental sustainability, Promoting access to data.
Nestle is also dedicated to adding $80 million to be spent on consulting, maintenance, and upgrades like, Reducing overstocking, Data sharing, Keeping track of customer orders, Enables group buying of materials.
Ans. Any business can get several types of benefits from the use of technology for protecting financial data, intimate executive decisions, and other exclusive information that leads to many advantages. However, it also helps to keep the important information and ideas of the company away from other companies or competitors. Nestle's system gives the vital edge to critical or most complex functions of business covering all things to manufacturing, human resources, finance, and sales. The use of information technology makes the company more flexible, which provides businesses with fast action ability for speedy variation in the market environment, at the same time maintaining high standards of execution and internal obedience. Nestle focuses on rearranging parts of its IT to get more benefits from existing technology hubs in Spain and other locations. However, this speed up its digital transformation and there is more quick response to technology change. The company aims to access wider digital skills and to benefit from IT innovation. These actions would also improve Nestlé’s operational success. Over the next 18 months, this reform could decrease of up to 500 IT positions in Switzerland.
Management of Nestle faces many problems before having a sound management information system like, Avoid serious customization, the contribution of the right persons from the start, low understanding of workers to the new system, Failure to integrate various modules, Training employees throughout the project, At first project decide not to use SAP’s supply chain software because that module was brand new and appeared to be risky. For using personal information there are privacy policy strict rules which users have to follow to use the information, however, this was the main issue for the company and this issue also happens when the company operates through its social networking sites. To get customer information from third parties company has to follow the customer credit applications. In Australia Nestle have more than 5 laces of suppliers in the distribution process, it’s become too hard to manage the information database of suppliers and it becomes messy and complicated. To overcome this issue company started upgrading the quality of data. Furthermore, the company started maintaining its IT system with new software like SAP, which provided many changes in the company's processing. The taste of LC-1 was liked by the consumers in France but research shows that consumers didn’t repurchase yogurt because DONONE product tests better. There is massive competition faced by the company from organized and unorganized fields. Rising prices of raw materials and fuels increased the cost of packaging and manufacturing. Training or user education is another problem the IT function faces when maintaining and upgrading this current infrastructure.
Maintaining is to take care of the present technology, and to update and modify the past technology with more efficient technology. However, an impact analysis is performed, code and other parts of the IT system are modified, testing is performed, and a new version of the IT product is released for better and more efficient working of the system. Training and other daily actions which are used to provide support also come under maintenance. Some main IT maintenance activities are Process implementation, Problem and modification analysis, Modification implementation, and Maintenance review. Three main techniques are used in software maintenance:
Monitoring is the regular observation and recording of activities taking place in a project or program. It is a process of normally collecting information on all features of the project. Business activity monitoring is the use of technology to analyze critical prospects and hazards in an enterprise to maximize profitability and optimize efficiency. Nestle was the first international food company to organize a satellite-based monitoring system in 2018. However, the 100% palm oil supply chain was monitored all around the world from the sky. With the help of satellite monitoring company can act rapidly and effectively, the company can see if there is something erroneous situation, and the company is more translucent. The company considers that there is strong internet monitoring of our ethics through corporate auditor’s methods. Furthermore, there is a more developed quality assurance system for areas like food safety and the environment.
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