Service profit chain The service-profit define as the bonding between profitability, employee satisfaction, loyalty, and productivity. The Profit and growth are prompted in particular by way of purchaser loyalty. Loyalty is a direct result of client satisfaction. Satisfaction is mostly effective by way of the cost of offerings supplied to customers. Value is created with when there is satisfied customer...
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Diary of a Wimpy kid is a very funny and humorous novel to read. Greg (the main actor) loves to rise to the top of the school and be a “cool kid”, popularity is the goal for Greg. His efforts to be a “cool kid” ends up backfiring. Greg thinks that popularity will earn him respect from his peers (mostly...
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There is no doubt that everyone has heard the name of the man who was gifted by God, and is credited with creating much of the English language we know today. If you haven’t already guessed, the name of the glorious man is William Shakespeare. Many people have written dramas and plays, so what sets Shakespeare apart from them? There...
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I chose to research the Terracotta Warriors as I feel they open the gateway to many interesting events from Ancient China, including the reign of Emperor Qin, and are an interesting topic to study. The questions I chose seem to be the most logical and straight forward to answer my inquiry question. I expect there to be many resources such...
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There are many different characteristics of basketball that a player needs to be good at the sport. This includes awareness. This characteristic involves a player to understand the game a lot better, this doesn’t mean that the only point is to put the ball in the basket, it is way more than that. Awareness is about knowing where you are...
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What is love? ” That which we call a rose by any other name would smell as sweet” That by which we call a feeling of deep affection driven by our stereotypical perception or is it a multi-dimensional paradigm that corresponds with the play; whether it be wrapped in hate, directed by the impetuosity or surrounded by death. Love is...
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Japanese table manners are far more complex than Australia’s? It is common knowledge that Asian countries have very different ideology’s to Australia and Western countries. But how do us Australians eat compared with how the Japanese eat. While it’s quite common, in Australia, to completely disrespect basic table manners, in Japan it’s extremely frowned upon to be disrespectful at the...
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INTRODUCTION This report discusses how Uber company uses Gig economy workers for the working of the company. It will highlight the use of freelance economy by the company and how they maximise their profit without investment and use of flexible working hour employees. It introduces us to the working of gig economy, how companies gets advantage and disadvantaged by it....
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Over the years, humans have become more and more captivated in space exploration. Ever since it was discovered that it was possible to send humans to space (in 1961 using the Vostok 1), scientists have been engaged in constructing new technology that will assist in transporting humans onto another planet. However, there are many problems that may affect the success...
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Sports & Fitness is an area where you are supposed to train yourself with regards to the game you play in. There are plenty of fitness courses in Perth where you can join and train up yourself. If you are willing to get a fitness trainer certification, then you can get them from our fitness courses college in Perth. Hence...
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Women have played a significant role throughout history, from Dido of Carthage to Wilhemina of the Netherlands. However, they have been overshadowed and confined to the home by societal norms since, well, the dawn of humanity. But during World War one and two, unique circumstances allowed for women to be temporarily emancipated from their domestic duties, and this taste of...
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Everyone was born with different personalities that make each one of us different. Some might be more talkative, while the other remains shy and quiet; then there are people who like to use their heart over their head, and many more. Self-awareness is important to know the self worth and then introspect. The purpose of this essay is to examine...
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We often come across the term “Work-Life Balance” that has conditioned us to believe that there is a magic formula for having it all. Those who firmly believe that if they work hard and are disciplined then they can have a good job, money in the bank, nice home, fancy car and loads of free time to spend with their...
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Introduction Throughout the duration of term, the predominate focus has been on sports psychology and the mental blocking aspects that affect an athlete’s performance. Physically, enhancing and improving tennis abilities has been the primary data putting the theoretical concepts into application being used as the primary data for this folio. Firstly, as a novice tennis player, the goals were to...
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Even though mental health has constituted a fundamental part of the definition of human wellbeing, this has only recently become a public health priority, both worldwide and at the local level (Stacey & Herron, 2002). Particularly in Australia, where the high burden of morbidity due to mental health issues ranks third (Australian Institute of Health and Welfare, 2018), the government...
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“Community service organizations are those organizations, whose primary objectives are social rather than economic. The core of the sector includes charities, religious organizations, arts organizations, community organizations, campaigning organizations, trade unions, and other not-for-profit organizations” (Hudson Mike, 2009, p. xvii). “Usually referring to organisations that work with a confined local or regional focus. Community organisations may have a legal status...
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Shakespeare has captured the attention of the world creating his new words and developing characteristics in characters relationships that are still seen in the 21st century. His personal views on justice and mercy are implicitly and explicitly shown through characters and their relationships. The Merchant of Venice; one of Shakespeare’s most famous articles of work has many examples of justice...
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More than 60% of Australian households own a pet, the majority of them being dogs and cats. Australians spend around $12.2 billion per year on food, vets and healthcare products and other services for their pets, turning the Pet Industry one of the major growth segments of Australia’s business sector. Premiumization, humanization and demographic trends are affecting this industry as...
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The focus of this report is to discover what influences my participation in sport and physical activities. This topic is worthy of discussion because over the next mouth and a half I will be given the opportunity to participate in golf. In order to complete this task, I will clearly demonstrate how golf is a low-profile sport in Australia. I...
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There are various training procedures that can be safe or potentially harmful to athletes. Aerobic and strength training are two training procedures that could be both safe or pose risks to Simon. Aerobic training involves continuous/uniform training, fartlek and long-interval training procedures. Continuous/uniform training is a slow type of distance training completed for long periods of time. This may include...
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Beliefs emanating from the social norms and cultural values of individuals have a profound influence on how people carry out their activities and how often they do them. For instance, people’s beliefs on health and wellness inspire what they eat and drink and their behaviors. Consequently, language practitioners, under the guidelines of teaching practice rely on their opinions, which influences...
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Religion is a big part of sport all over the world as lots of young kids look up to professional athletes hoping to one day be in there position and see them as role models. Baseball is a sport where people connect from all over the world some have different colour skin, different religion and faith but in the MLB...
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Rationale Through research on vaccination programs besides HPV but into influenza virus, measles, and MMR (Measles, Mumps, and rebulla) it is apparent that vaccine programs are more than important in the control of diseases. Evidence of the importance of Human papillomavirus can be found in the article “HPV vaccination catch up program” it broadly discusses the link between cervical cancer...
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Introduction Professional skepticism in auditing refers to “an attitude that includes a questioning mind and a critical assessment of audit evidence” and is at the foundation of the profession. Its importance has been underlined multiple times since auditing standards codification. Professional skepticism can be viewed as a lens through which auditors evaluate evidence and risk throughout the audit process (Ciołek,...
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There are good parents, great parents and then there are parents that try too hard to be great and actually end up causing more harm than good. You have all probably heard about helicopter parents. They are essentially ‘hovering’ over their offspring’s every footstep, speech and action. Then there are permissive parents who always makes sure that the children ask...
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Rationale With research on vaccination in pre-school aged children, a broad research question ‘is compulsory vaccination for pre-school aged children necessary to ensure public health’ was developed based on the initial claim. This was further refined to specifically consider the eradication of infectious disease, in particular measles in Australia. Measles is vaccinated against in a composite vaccination known as MMR...
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Human frailty encompasses one’s weaknesses and insecurities as well as lack of self-belief, which acts as catalyst for their downfall. William Shakespeare’s play The Tragedy of Othello through Othello’s paradoxical character and how his character changes as the play advances, explores the fallibility of human nature, epitomised through Othello’s degeneration from a great soldier to a blood – thirsty monster....
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Background Botswana is inhabited by approximately 130,451 wild African savannah elephants (Loxodonta africana) (Chase et al., 2016) playing significant role in the country's ecology and wildlife tourism industry (Lamarque et al, 2009; DWNP 2012). However, the range of these elephants have increased significantly in Botswana as they roam around for water; hence they are breaching the protected areas and coming...
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Architect is a registered skilled profession in Queensland which work in the environmental field, make use of the visual and creative ideas and integrate it into the environment with the professional knowledge and experience. Architects must possess a systematic body of theory that involve education, training and experience. Therefore, architect will need to apply the body of theory to give...
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Achieving success in university education needs commitment and dedication towards lecture attendance, approaching assignments in time and intensive reading for exams. Falling short of the highlighted elements may lead to a total failure in the semester, consequently repeating the unit or the course in the worst scenario. Pursuing success in the university or college is challenging since the student is...
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